Business rules enable StreetSmarts to fit any company size and culture. As well, keeping content fresh and of top quality is critical in a system like this. StreetSmarts provides a self-managing administrative backend that enables companies to apply minimal resources to the on-going management of the system, while still helping to ensure recent, high quality content. During initial implementation, your system is automatically set with our best practices. An implementation specialist guides you through altering these to fit your needs.
StreetSmarts provides multiple areas of administration to ensure the proper amount of delegation can take place for efficient management.
- System Administration is used to create and administer business rules and content categories.
- User Administration is used for creation and management of users and functional groups.
- Content Administration is used for the review, approval and ongoing activity related to content.
Below is an overview of the features within the Administration area:
| Branding Site |
The colors, logo and messages are all altered via menu to fit your specific company brand. Initial homepage messages are also seeded to meet your specific needs. |
| User Admin |
Easily view and manage user profiles and access through menu driven interface. |
| System Admin |
Alter business rules that impact how your implementation of StreetSmarts will run. Should questions be forwarded, how long does know-how stay in the system, what rating would deem something a best practice, should users be allowed to define their own specialty and much more? |
| Security Settings |
Security settings control the access to content within the system. The same system can be used for sales and marketing as well as for channel partners. However, each might not view the same content within StreetSmarts. |
| Package Admin |
Define packages of content (virtual accumulation of content) for product launch or new sales reps training. Enables you to define what user groups will see that package and when. |
| Answer Generator |
Getting quality content into StreetSmarts is critical for usage. The Answer Generator allows you to alter the pre-seeded questions to fit your company's products and competitors and send them out to the appropriate subject matter experts. |
| Functional Area Admin |
Group and manage users and default access via functional groups. |
| Home Page Content |
Edit news and notes, messages, and polls through menu driven interfaces. Have polls expire and be removed from the home page automatically, and more. |
| Promotions |
Set up promotions - contest or sweepstakes to help drive interest and usage of StreetSmarts. Once set up the system will fully monitor and run any promotion- including counting user points, notifying them if they win, what is left to win and more. |
| System Notifications |
Administrators are notified automatically if business rules are not met. |
| Email Messages |
All email messages and error messages are pre-seeded in the system but the content can be fully altered based on your company's messaging. |
| Registration |
Registration can be administered different ways depending on your company's culture. Users can be pre-registered and then invited back to the system to flesh out their profiles. Others can be ask to self-register with optional approvals available in all. |
| Content Renewal |
Rules can be set that determine how long content can reside in the system before it's sent to a user for review. Other triggers are set as well including a usefulness rating trigger and an event trigger. |
