| On-demand, web-based |
StreetSmarts achieves its ease-of-use with no IT resources to install any software or configure the system. By working within the confines of the Internet browser, or within email or within a mobile device, the user interface is as simple as reading email or looking through web pages. |
Immediate
Use |
StreetSmarts customers can be up and running in 30 days or less, including content load, configuration, and training of administrators. |
Easy-to-Use
Interface |
A simple user interface throughout the system provides instant access to all functions and know-how. Many areas, including navigation and content categories, are modeled after common consumer sites which help simplify the learning curve thus ensuring users are effective with minimal training. |
English-Like
Search |
An English-like search provides users realtime access to all best practices and know-how they are allowed to see. The English-like search provides simplicity and power over the search results. Search results can come from multiple content areas such as competition, product and buyer. In addition to the search, a browse function enables users to get a quick snap shot of what is in the system. |
Push Content/
RSS Feeds |
Integrated RSS feeds coupled with push technology means users can be alerted to changes or know-how and additions based on their interests. Users get pushed items of interest or people of interest to their email as content evolves. These alerts keep users informed and the content within StreetSmarts in front. |
Integration
With Other
Systems |
StreetSmarts can be integrated with external systems via the product's Web Services API. Web Services and integration with Intranets provide users with a total picture of their sales and marketing needs, even if documents and other marketing collateral actually reside in an existing Intranet site. |
Interactive
Question and
Answer |
The question and answer capability enables sales to ask questions of subject matter experts and/or of other sales reps or sales management, depending on your company's culture and get immediate results. Additionally, those people that answer questions today no longer need to repeat answers to the same question as answers are automatically cataloged and available for those that have the right to see it. |
Push Content
Through
E-mail |
Access to best practices and know-how can be through web browser, email or mobile device. Emails can be automatically sent and stored in StreetSmarts and pushed out to interested users. One button integration is throughout the MS Office products for easy content posting. |
Incentive
System |
Driving usage and contribution is key to the value of a system to share best practices. StreetSmarts helps to encourage this usage through a built-in incentive system that promotes activities, points and promotions. |
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Scalable &
Manageable |
Being able to scale a large number of users and content is important. Managing users is simplified through functional groups which automatically determine a default set of rights and access to content and functionality. Additionally, declarative business rules provide easy configuration by sales and/or marketing staff to fit your companies culture. |
| Self-Managing |
A very powerful, yet easy-to-use interface permits administrators to control and setup user access permissions the system including providing different views for partners. Automated routines run to help ensure the quality of the content. Automatic renewals, event driven renewals and business rule renewals force action on the content to drive quality. |
| Answer Generator |
Valuable content right from the start is important in driving usage. StreetSmarts comes with pre-defined questions that can be altered by the company and sent out to appropriate specialists. Once answered (online or offline), these answers become content within StreetSmarts. The Answer Generator is a prime mechanism to load valuable content quickly and to quickly add relevant content over time. |
Subject Matter
Expert Search |
Sales reps never have to waste time guessing who the right person is to call to answer their questions. StreetSmarts provides a way to search or browse to find the expert needed at the time based on anything from competitive, product or vertical knowledge and more. |
Usefulness
Ratings |
Users can immediately understand what's working and what's not by reviewing the easy-to-read usefulness rating. |
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Flexible
Security |
Companies with both direct and indirect distribution can use the same system but show different users different content based on who they are. The flexible security system lets companies divide up as much or as little of the content they want to the users and/or functional groups to meet their needs. |
Detailed
Reporting |
Companies can analyze training needs, find out what's working in the field and not, understand trends and more by functional groups or down to the individual level. Content can be analyzed to see what is used, what's not, what's missing and more. |